Our Policies

Effective date: April 01, 2020.

Table of Contents

 

 







 

Terms Of
Service

1. Purpose

These Terms of Service
(“TOS”) are a contract between you, or the entity on whose behalf you are
executing this agreement (“you” or “your”), and FA Global Associates Limited
Limited
 (“us”, “we”, or “our”) operates https://hostingordomain.com. By corresponding with us, browsing our web
properties, or using our Services, you agree to abide by these TOS, our
Acceptable Use Policy, our Support Policy, our Refund & Billing Policy, our
Privacy Policy, and our Server Maintenance Policy, each of which is integrated
into the TOS by reference (together, the “Policies”). These TOS may be modified
from time-to-time and, by continuing to use our Services, you agree to be bound
by the modifications. The most recent version of these TOS can always be found
here.

2.
Customers

While we facilitate
your business on the Internet, we are an independent contractor. We only have
control of the products and services we provide directly, and are not liable
for your actions, the actions of third party service providers, or the actions
of individuals who use your products and services (“End Users”).

3. Services

Hosting ordomain
provides a number of services and products to its customers, which are
collectively referred to in these TOS as the “Services”.  Regardless of
whether you pay for a Service or it is provided as part of a package or for
free, any Service you request or allow to be provided by Hosting ordomain is
included as part of the “Services” we refer to in these TOS and the Policies.
 All Services are subject to each of our Policies.
 Services may also be provided by third parties and their terms of service
or use that may contain additional or different terms will also apply to your
use of their services.  We may change the specifications or details of the
Services at any time but we have no obligation to change the Services.
 Additionally, the third parties we contract with to provide Services may
change their offering between the time of purchase and the date the Services
are delivered.  We will use commercially reasonable efforts to inform you
of changes to the Services.

a.   
Knowledgebase.  Additional information on our Services,
including those listed below, can be found in our Knowledgebase, located
at: 
These TOS govern where they are in conflict with anything posted in the
Knowledgebase.

b.   
Services
Offer.
  Hosting ordomain
offers a number of different products and services, including those listed
below.  These TOS and our Policies apply to all Services, whether or not
listed below. Details are available on the websites indicated and the details
at those websites does not modify or supplement these TOS or our Policies.

          

c.   
Terms
Specific to Domain Name Services.

          
i.        
We resell domain
names. When you apply to register a domain name, your request is transmitted
to eNom (www.eNom.com).
 By using our Domain Name Services, you agree to be bound by eNom’s domain name registration policies and procedures, so
please read them. These policies and procedures are available at: www.eNom.com/terms
.Because of the mechanics of domain name registration, we cannot guarantee that
your domain name will be registered.  After registration, it is your
responsibility to ensure your domain name does not lapse, for whatever reason,
and we are not responsible for any lapse or any damages caused by any lapse.
 

        
ii.        
It is your sole
responsibility to fully investigate and ensure that the domain name you
register does not infringe on the legal rights of others. We do not check to
see whether a domain name you register or use infringes on the legal rights of
any third party and we suggest you seek advice of legal counsel before
registering any domain.

       
iii.        
Hosting ordomain will
use commercially reasonable efforts to comply with any legal order to cancel,
modify, or transfer your domain name. You also agree and understand eNom policies for Domain Verification and any other current
or future policies they might enact.  More information can be found here: https://www.enom.com/raa/

d.   
Terms That Apply to All Hosting Services.

          
i.        
Our Hosting accounts
are allocated bandwidth depending on the package you select.  The
bandwidth for Services purchased does not rollover and is not creditable across
periods.  In the event you require more bandwidth than you have purchased,
your account may be suspended until the next period, you may purchase
additional bandwidth by upgrading your account, your account may be terminated
for a violation of the terms of the package you purchased, or we may charge you
an additional fee for the overage, in our sole discretion.

        
ii.        
We will provide, as
part of the Service cost, the number of primary IP addresses included in the
plan you select.  You may request additional IP addresses for an
additional fee.  If we need to change one of your assigned IP addresses we
will notify you of the change by email. You may use the IP addresses provided
only in association with the Services and they may not be transferred.

       
iii.        
In using our hosting
Services, you may not place excessive burdens on our CPUs, servers, or other
resources, including our customer support services. You understand that
bandwidth, connection speeds, and other similar indices of capacity are maximum
numbers. Consistently reaching these capacity numbers may result in our need to
place restrictions on your use of the Services, including suspension or
termination of your account or a reduction in bandwidth available for your use
(also known as bandwidth throttling), in our sole discretion. You agree that we
may place restrictions on your use of the Services or customer support services
to the extent that they exceed the use of these resources by similarly situated
customers.

e.   
Terms That Apply To Particular Hosting Services.

          
i.        
Cloud Shared Web
Hosting accounts are allowed to use a maximum of two hundred and fifty thousand
(250,000) inodes and twenty five (25) concurrent HTTP connections to the
server.

        
ii.        
For Shared Cloud Web
Hosting, the terms “unlimited” and “unmetered” are defined by our experience
with similarly situated customers. This means that your use of our resources
may not exceed that of similarly situated customers. Shared Cloud Web Hosting
Use may not include: (i) streaming content (other
than that which is incidental to your website’s operation), (ii) management of
very large photo galleries, (iii) storage of a large amount of uncompressed or
full-size digital images, (iv) online file (FTP) serving, (v) distribution of
large audio or video content such as MP3 files, and (vi) online backups (i.e.
backup of desktop/laptop computer, files, or anything not directly related to
the website).  You agree that we may remove impermissible materials from
our servers at any time in our sole discretion without notice.  We may
also delete the following types of files if we find them to be using excessive
amounts of disk space, especially if affecting other customers: (i) cPanel or other backups stored locally, (ii) Softaculous
backups stored locally, (iii) Softaculous backup temp files, (iv) Common CMS
backups stored locally, (v) Common CMS backup temp files, (vi) Common CMS
backup logs, (vii) excessively sized error logs, and (viii) any other large
files deemed unnecessary for core website functionality or not containing any
valuable data.  

       
iii.        
For our cPanel Shared Cloud
Web Hosting, we provide complimentary nightly backups of your data.  If
your cPanel account falls into one of the above categories, it will not be
included in our complimentary backup service.

a.   
Accounts cannot
have more than 100,000 Inodes

b.   
Accounts cannot
have more than 20GB disk usage

If your cPanel account falls into one of the
above categories, it will not be included in our complimentary backup service.

      
iv.        
Email Hosting enables
a user to use specific Services, including cPanel services, to create or delete
email accounts, manage passwords, set mailbox space quotas, or configure other
server-specific settings.  Email Hosting services are subject to certain
storage limitations and we auto-delete email in your trash or deleted folder
after such email becomes more than thirty (30) days old in order to help you
manage  storage limits. We may also delete mail in your spam or bulk mail
folder after such email becomes more than thirty (30) days old in order to help
manage storage limits.  Notwithstanding any automatic complimentary backup
services, you should backup and save your emails locally to ensure they will be
available when needed. If an email is deleted, we will use commercially reasonable
efforts to retrieve such email but cannot guarantee recovery of any emails.
 Email accounts may be subject to storage quotas specified in a particular
package.

        
v.        
Our Email Hosting
Services do not ensure that your inbound and outbound
emails will be delivered; settings beyond our control may impact email
deliverability, including emails being sent to a spam folder or emails not
being delivered at all.  IP address blacklisting beyond our control may
also affect email delivery.

4. Access

You will not have
physical access to any of the servers on which your data is stored.  These
servers will often be shared with third parties.  Use by any third party
may affect your use and administration of the server. You shall not take any
actions to limit the use of or alter the server or Service functionality or the
functionality of any related equipment.

5. Control
Panels

a.   
cPanel is
provided through a third party.  When you subscribe for use of cPanel with
any of the Services, you agree to be bound by cPanel’s
End User License Agreement, available at: http://cpanel.com/legal-store.html.
 Please be sure to review cPanel’s End User
License Agreement before use of cPanel-related Services.

b.   
Plesk
Plesk is provided through a third party.  When
you subscribe for use of Plesk with any of the
Services, you agree to be bound by Plesk End User
License Agreement, available at: https://www.plesk.com/eula/.  Please be
sure to review Plesk’s End User License Agreement
before use of Plesk-related Services.

7. Enrollment;
Account Information

a.   
Enrollment.  You warrant that before you use
any of the Services or sign up for an account that you are at least 18 years of
age and have the authority to bind yourself or the entity you represent to
these TOS.  You may be subject to a credit check and screening for
potential fraud and accurate information must be supplied for purposes of this
screening.  Further, before using the Services, you represent and warrant
to Hosting ordomain that: (i) you have the experience
and knowledge necessary to use the Services; (ii) you understand and appreciate
the risks inherent to you, your business and your person, which come from using
the Services in particular, and doing business on the Internet in general; and
(iii) you will provide us with material that may be implemented by us to
provide the Services.

b.   
Account
Information.
  You are
required to provide us with accurate information when setting up your account.
 You must also keep this information, including your email address, up to
date during the course of our relationship. On occasion, we may need to
communicate with you by email about the Services. We have no responsibility, or
liability, for interruptions in the Services, or damages of any sort, based on
email communications that are misdirected or blocked by a third party
application as a result of your failure to maintain updated account and contact
information or for circumstances beyond our control.

c.   
Account Security

          
i.        
You are responsible
for all actions that are performed with, by, or under your account credentials
whether done by you or by others. All account access, password, and other
security measures are your responsibility. Hosting ordomain is not liable for any
damages, direct or indirect, that result from unauthorized account access or
use.  

        
ii.        
You agree to give Hosting
Ordomain permission to access to your accounts for the purpose of troubleshooting
technical issues with the account or server and to confirm compliance with all
of our policies.  We also conduct automated scans of data for security
purposes and reserve the right to change permissions, modify files or
quarantine files that are deemed to be malicious in nature.

8. Term of Agreement; Billing & Payment.

a.   
Term.  We are not bound to perform Services
until we receive payment from you when you checkout through our web platform
(the “Effective Date”).  We will begin delivery of the Services on the
Effective Date and continue until the date set out on the page describing the
Services. If the page describing the Services does not contain an Initial Term,
the Initial Term shall be one month.

b.   
AUTOMATIC
RENEWAL
. The Initial Term
will AUTOMATICALLY RENEW for successive periods
of equal duration (each a “Renewal Term”).  For
more information on automatic renewal, please see our Refund and Billing.  If you wish to
discontinue the Services, you need to notify us before automatic renewal for a
Renewal Term. You can notify us by:

          
i.        
Submitting a
cancellation by contacting us at least fifteen (15) days before the beginning of
a Renewal Term by sending email billing@hostingordomain.com.

c.   
TerminationRegardless of the method of termination by you, valid proof of
account ownership and authorization to cancel are required to terminate an
account.

          
i.        
Termination
for Convenience
.

1.   
Either party may
terminate the Services for convenience upon fifteen (15) days prior by
providing written email notice to the other.  We only accept cancellations
through email.

        
ii.        
Hosting
Ordomain Termination
.  We reserve the
right to immediately suspend or cancel the Services without notice: (a) for a
violation of these TOS, including any of our Policies; (b) for your failure to
pay any amounts due, (c) to prevent a service interruption by an Internet
Service Provider or other network services provider, or (d) to protect the
integrity of Hosting ordomain’s network or the security of the Services. You are
not entitled to notice or protest should we exercise these rights. Upon termination,
your account will be closed, data deleted, and all fees and charges due and
payable must be paid to us. Once your account is closed, we have no
responsibility to: (x) forward email, or other communications or (y) maintain
any data backup that predates the termination date. If allowed, you are
encouraged to keep the Service active during a transition period should you
seek to forward your email or other communications.  If we suspend or
terminate your use of our Services because you have violated these TOS,
including any of our Policies, we will not provide you with a credit.

d.   
Post
Termination Access
.  If we are able
to provide data from backup in an account that has been terminated, you will be
subject to a one-time charge of twenty-five dollar ($50) or more to cover the
cost of the access.  All data in accounts that are not renewed or are
terminated will be removed from our servers and will likely be irretrievably
lost. Any domain registration packages associated with these accounts will also
be canceled.

e.   
Billing,
Refund & Payment
.  Please see our
Refund & Billing Policy for additional details on billing, refunds,
and payment processes and procedures.  

9. Money Back Guarantee

We don’t want any
customers to leave.  However, if you do want to leave, we offer
a Money Back Guarantee that will allow you to receive a full or partial
refund of certain fees.  For details on this policy, please see our Refund
& Billing Policy.

10. Use of the Services

Your use of the
Services is governed by these TOS, including our Policies.  Hosting ordomain
provides no guarantee that the Services will be uninterrupted, or continuous,
or that you will be able to access Hosting ordomain’s network at a particular
time, or that any data transmitted by Hosting ordomain is accurate, error free,
virus free, secure, or inoffensive.

11. Testimonials

You may provide us
with a written or verbal endorsement of our Services in connection with your
use of the Services (“Endorsement”). The Endorsement will be the actual
first-hand account of your experience using our Services and we may, at our
discretion, use the Endorsement to promote our Services in-person, in print,
online, and all other media. We may also edit the Endorsement for brevity or
other reasons, so long as it is consistent with your original Endorsement. In
connection with our use of your Endorsement, you hereby agree that we may use
your first name, last initial, home state, voice or likeness, and/or contact
information in connection with its publication of the Endorsement. If, at any
time, you want us to stop using your Endorsement, please contact us using the
contact information in Section 19 and we will cease using the Endorsement soon
after processing your request.

12. Data Backups

You acknowledge that
it is solely your responsibility to regularly back-up and maintain copies of
your data outside of Hosting ordomain’s network.
 Hosting ordomain is not responsible for
any data loss or corruption, including that resulting from: (i) our authorized actions, (ii) those actions you take
using the Services, (iii) hardware failures, (iv) any
software or other technology failures, or (v) account termination,
cancellation, or suspension.

13. Licenses; Intellectual
Property; Data Ownership

a.    Services performed or provided by Hosting
Ordomain are not a “work made for hire” and we hereby grant you a license to use
the Services and technology under the terms of these TOS, including our
Policies.  The license is non-exclusive, non-transferable, non-sub
licensable worldwide, and royalty free and terminates when you or Hosting
Ordomain terminates the Services.

b.   
All right, title and
interest in Hosting ordomain’s technology shall remain with Hosting ordomain, or Hosting ordomain licensors. You are not permitted to circumvent any devices designed to
protect Hosting ordomain, or its licensors’, ownership interests in the
technology provided to you. In addition, you may not reverse engineer this
technology.

c.   
We use all information
we gather as specified under the terms of our Privacy Policy.  You hereby
grant Hosting ordomain, and any third parties used by Hosting ordomain to provide
the Services, a non-exclusive, non-transferable, worldwide, royalty free
license to use, disseminate, transmit and cache content, technology and
information provided by you and, if applicable, End Users, in conjunction with
the Services.

d.   
For information on how
we share data and other confidential information, please see our Privacy
Policy.

14. Hosting
Ordomain’s Warranty

a.    Hosting ordomain warrants that it will perform
the Services in accordance with prevailing industry standards. To make a
warranty claim, you must notify Hosting ordomain in writing, specifying the
breach in reasonable detail, within thirty (30) days of the alleged breach.
Your sole and exclusive remedy, and Hosting ordomain’s sole and exclusive
obligation, in the case of a breach of warranty is, at Hosting ordomain’s option,
to (i) reperform the
Services, or (ii) issue you a credit based on the amount of time the Services
were not in conformity with this warranty, subtracted (“pro-rated”) by the
amount of time they were in conformance.  SERVICES PROVIDED BY THIRD
PARTIES ARE EXPRESSLY EXCLUDED FROM THIS WARRANTY.

 

15. Your Representations and
Warranties

a.   
You agree to
reasonably cooperate with us to facilitate your use of the Services. This
cooperation includes, but is not limited to, providing us with correct contact
and billing information and ensuring that you, your employees, and/or agents
have sufficient technical expertise to understand how to implement the
Services.

b.   
It is your
responsibility to ensure that you can connect with us to use the Services.
 You represent and warrant that you, or the entity you represent, have the
sophistication and technical skill to utilize the Services.

c.   
You have read and
agree to the terms outlined in the Hosting ordomain Support Policy.

d.   
You warrant and
represent that you have full authority and power to agree to the terms of these
Policies on behalf of the company you represent, if any.

e.   
You warrant and
represent that you and/or your company have not been identified or listed as
Specially Designated National or Blocked Person by the U.S. Department of
Treasury, Office of Foreign Assets Control.

16. Disclaimers

a.   
EXCEPT FOR THE
WARRANTY IN SECTION 14, THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE (EVEN IF
THAT PURPOSE IS KNOWN TO HOSTING ORDOMAIN), OR ARISING FROM A COURSE OF DEALING,
USAGE, OR TRADE PRACTICE. No oral or written information or advice given by Hosting
Ordomain, its employees, agents, owners, directors, officers, or affiliates
pursuant to these TOS, or otherwise, shall create a representation or warranty
or in any way increase the scope of any representations and warranties set
forth in these TOS.  Hosting ordomain does not represent or warrant that the
Services are complete or free from defects or errors.

b.   
Hosting ordomain is not liable,
and expressly disclaims any liability, for the content of any data transferred
either to, or from, you or stored by you or any of your customers via the
Services provided by us.  Hosting ordomain is not responsible for any loss
of data, for any reason. Hosting ordomain is not liable for unauthorized access
to, or any corruption, erasure, theft, destruction, alteration or inadvertent
disclosure of, data, information or content, transmitted, received, or stored
on its network.

c.   
Hosting ordomain is not
liable, and expressly disclaims any liability, for data breaches or data
compromise caused by your failure to keep web applications including plugins up
to date.

d.   
HOSTING ORDOMAIN
SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES REGARDING SERVICES PROVIDED BY
THIRD PARTIES, REGARDLESS OF WHETHER THOSE SERVICES APPEAR TO BE PROVIDED BY
US. No warranties, either express or implied, made by these third party
entities to Hosting ordomain shall be passed through to you, nor shall you claim
to be a third party beneficiary of those warranties.

e.   
SOME STATES DO NOT
ALLOW HOSTING ORDOMAIN TO EXCLUDE CERTAIN WARRANTIES. IF THIS APPLIES TO YOU,
YOUR WARRANTY IS LIMITED TO 90 DAYS FROM THE EFFECTIVE DATE.

17. Limitation of Liability

a.   
It is your obligation
to ensure the accuracy, integrity, title or ownership, and security of anything
you receive from the Internet. You agree that Hosting ordomain has no liability,
of any sort, for content you or your customers access from the Internet.

b.   
In no event shall Hosting
Ordomain be liable to you in connection with these TOS or the Services,
regardless of the form of action or theory of recovery, for any: (a) data loss,
(b) direct, indirect, special, exemplary, consequential, incidental, or
punitive damages, even if that party has been advised of the possibility of
such damages; or (c) lost profits, lost revenues, lost business expectancy,
business interruption losses, or benefit of the bargain damages. For the
purposes of this paragraph only, the term “Hosting ordomain” shall be interpreted
to include Hosting ordomain’s employees, agents, owners, directors, officers, and
affiliates.

c.   
Notwithstanding
anything to the contrary contained in this policy, Hosting ordomain shall not be
liable for any indirect or consequential damages, including damages for lost
profits, loss of opportunity, loss of sales, or loss of search engine rank,
suffered by you, your users, your clients, and your visitors, during periods of
scheduled maintenance, service suspensions, and violation of these Policies.

d.   
IN NO EVENT WILL Hosting ordomain LIABILITY HEREUNDER EXCEED THE AGGREGATE FEES ACTUALLY RECEIVED BY HOSTING
ORDOMAIN FROM YOU FOR THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT
GIVING RISE TO THE LIABILITY.

e.   
Hosting ordomain will
not be held responsible for any: (i) force majeure
events described in Section 20(b), below, (ii) problems or service outages
caused due to reboots during standard maintenance periods, or (iii) Scheduled
Downtime, as further defined in our Server Maintenance Policy.  Our uptime
commitment described in the Server Maintenance Policy does not apply to
disruptions to your use of the network because of a violation of these TOS,
including our Policies.

18. Indemnification

a.   
You agree to
indemnify, defend, and hold harmless Hosting ordomain and its personnel, parent,
subsidiaries and affiliated companies, third party service providers, and each
of their respective officers, directors, employees, shareholders, and agents
(each an “indemnified party” and, collectively, “indemnified parties”) from and
against any and all claims, damages, losses, liabilities, suits, actions,
demands, proceedings (whether legal or administrative), and expenses
(including, reasonable attorney’s fees) threatened, asserted, or filed by a
third party against any of the indemnified parties arising out of or relating
to (i) your use of the Services, including any data
migration-related efforts you request from Hosting ordomain personnel or
authorize Hosting ordomain personnel to conduct; (ii) any violation by you of
these TOS or any of Hosting ordomain’s Policies, including those violations that
result in a disruption of the network; (iii) any breach of any of your
representations, warranties, or covenants contained in these TOS, including the
Policies; or (iv) any acts or omissions by you. The terms of this section shall
survive any termination of these TOS or the Services. For the purpose of this
paragraph only, the terms used to designate “you” include you, your customers,
visitors to your website, and users of your products or services, the use of
which is facilitated by us.

b.   
Hosting ordomain shall
indemnify and hold you harmless from, and at its own expense agrees to defend,
or at its option to settle, any claim, suit, or proceeding brought or
threatened against you so far as it is based on a claim that Services provided
by Hosting ordomain hereunder infringes any U.S. patent, copyright, or trademark.
This indemnification provision is expressly limited to Services that are fully
owned by Hosting ordomain. It does not extend to products or services provided by
third parties. If contained and permitted in its agreements with third-party
suppliers, Hosting ordomain shall flow down applicable intellectual property
indemnification provisions to you. This paragraph will be conditioned on your
notifying Hosting ordomain promptly in writing of the claim and giving Hosting
Ordomain full authority, information, and assistance for the defense and
settlement thereof. If an infringement claim has occurred, or in Hosting ordomain’s
opinion is likely to occur, Hosting ordomain shall have the right, at its option
and expense, either to: (i) procure for you the right
to continue using the Service(s); (ii) replace with the Service(s), regardless
of manufacturer, performing the same or similar function as the infringing
Service(s), or modify the same so that it becomes non-infringing; or (iii) if
neither of the foregoing alternatives is reasonably available, immediately
terminate the infringing or affected Services and refund the Fees charged by us
for the period in which the Services were unavailable.

19. Notices

a.   
Notices will be sent
to you at the email address in your account. It is your obligation to ensure
that we have the most current email address for you by keeping your account
information up to date.

b.   
Please refer to our
website, https://www.hositngordomain.com/, for
contact information for most issues, including technical support and billing.
Notices regarding this TOS and other Hosting ordomain Policies should be directed
to:

2 Frederick
Street Kings Cross

London WC1X
0ND

UNITED KINGDOM


21. Date of
Policy 

These TOS last updated
December 09, 2020.

 

Server Maintenance Policy

1. Purpose

This is FA Global Associates Limited (“us”, “we”, or “our”) operates https:// https://hostingordomain.com Server
Maintenance Policy.  This Server Maintenance Policy discusses the ways in
which we maintain our technology to improve and administer the Services (as
defined in the Terms of Service) and how you will be impacted by those actions.
 

2. Uptime Guarantee

We offer
a 99.9% uptime commitment.  We will use our commercially reasonable
efforts to provide the Services twenty-four (24) hours a day, seven days a
week.  However, in order to operate in an efficient and secure manner,
servers and network equipment require routine maintenance and upgrades
(“Scheduled Downtime”) and you acknowledge that from time to time the Services
may be unavailable for various reasons, including due to Scheduled Downtime or
causes beyond our control. We will provide commercially reasonable advance
notice to you for Scheduled Downtimes, and will use commercially reasonable
efforts to minimize any other disruption, inaccessibility, or inoperability of
our web servers but we are not responsible for the unavailability.

3. Maintenance

Planned
outages, including Scheduled Downtime, during these periods will not fall under
our 99.9% uptime commitment.  Hosting ordomain
will make a reasonable effort to advise Hosting ordomain
customers as far in advance as possible of any predicted extended outages.

a.   
Definitions.
 Three types of maintenance downtimes are defined:

          
i.        
Routine Maintenance” means a
weekly short downtime necessary for quick updates and patches requiring reboots
or restarts.

        
ii.        
Comprehensive Maintenance” means a longer monthly or
otherwise scheduled downtime necessary for more significant enhancements.

       
iii.        
Emergency Maintenance” means a service affecting
maintenance that is so severe it requires immediate attention.

       iv.        
Scheduled Downtime” includes (i)
and (ii) above.

b.   
Limitations. This
Server Maintenance Policy includes but is not limited to: (i)
shared servers and accounts, (ii) reseller servers and accounts, (iii) VPS
servers and accounts, (iv) dedicated servers and
accounts, (v) all network equipment, and (vi) internal websites such as billing
and support.  Major system upgrades may require additional Scheduled
Downtime.

4. Backup of Data

Before
attempting to troubleshoot any issue yourself or engaging us to assist with
Service issues, please BACKUP ANY AND ALL DATA.  Hosting
Ordomain is not responsible for any data loss or corruption, including that
resulting from: (i) our authorized actions, (ii)
those actions you take using the Services, (iii) hardware failures, or (iv) any software or other technology failures.

5. Customer Responsibilities

a.    It is the
responsibility of the customer to make sure that all Services being provided on
their servers are setup to resume operations automatically upon reboot or
restart of the particular Service you have with us. Hosting ordomain will not be
held responsible for any problems or service outages caused due to reboots
during standard maintenance periods.

b.    WE HAVE
NO RESPONSIBILITY FOR DOWNTIME RESULTING FROM YOUR ACTIONS.

c.    Please
contact support at https://hostingordomain.com and file
a ticket
 if you have any questions.

 

6. Date of Policy

This
Server Maintenance Policy was last updated December
09, 2020.

 

Support Policy

1. Purpose

This FA Global Associates Limited (“us”, “we”, or “our”) operates https:// https://hostingordomain.com Support
Policy.  The purpose of this Support Policy is to clearly lay out Hosting ordomain support policies and procedures so that all customers have a clear
understanding of what can be expected of us and what we expect of you, our
valued customer, in connection with our delivery and your use of the Services
(as defined in the Terms of Service). We ask that every customer read these
policies and familiarize themselves with them. We look forward to providing
quality support for all of your hosting needs.  Capitalized terms used but
not defined in this policy have the meaning given to them in our Terms of
Services.

2. Backup of Data

Before
attempting to troubleshoot any issue yourself or engaging us to assist with
Service issues, please BACKUP ANY AND ALL DATA.  Hosting
Ordomain is not responsible for any data loss or corruption, including that
resulting from: (i) our authorized actions, (ii)
those actions you take using the Services, (iii) hardware failures, or (iv) any software or other technology failures.

3. Methods of Support

a.   
Support Generally. Support
we offer is included as a Service.  We do not charge for responding to
technical support tickets, phone calls or LiveChat but we do expect you to
abide by the terms of this Support Policy and our other Policies when utilizing
this Service.

b.   
Technical Support TicketsThis
is our primary support system. Almost ALL issues will require the submission of
a trouble ticket
. This is our preferred method because of the ability
to track issues to resolution and give us time to properly review and research
problems. Please do not submit multiple tickets about the same problem as that
simply creates confusion. If you need to add information to an existing ticket,
please do so in the existing ticket by logging into the support system or by
replying to the ticket email.

c.   
LiveChat is available on our
website. This gives you the ability to immediately contact one of our
representatives. Due to the nature of live chat, our goal is to gather all
necessary details and open a support ticket on your behalf. Our team is focused
on ensuring proper resolutions as quickly as possible.  

d.   
Phone. We do not encourage contacting
us through a phone call therefore it is advisable to contact us via email, live
chat and tickets for timely resolution.

4. Customer Relationships

We strive
to provide you with courteous, professional, and technically accurate support.
Although we understand how frustrating technical problems can be, we ask that
you treat us with respect and we will do the same in return. Our ultimate goals
are the same, providing you with accurate support in a timely manner. If you
feel you have been treated unfairly or have any other complaints, you may contact us to
reach a supervisor directly.

5. Support Hours 

The
timeframes below are when the applicable method of support is provided.
 You can of course submit tickets outside this time frame, but answers may
not be received until business hours resume.

6. Technical Support
Tickets 

24 hours
a day, 7 days a week

1.    LiveChat: 24
hours a day, 7 days a week

2.    Billing
Tickets
: Monday-Friday 9:00AM – 7:00PM US Eastern Time

 

7. Billing and Sales Support

Billing
and Sales tickets are handled as quickly as possible.  Please see our
Refund and Billing Policy

 

8. Date of Policy

This
Support Policy was last updated December
09, 2020.

 

Acceptable Use Policy

This
Acceptable Use Policy (“AUP”) governs your use of the Services and is incorporated
by reference into FA Global Associates Limited
Limited
 (“us”, “we”, or “our”) operates https://hostingordomain.com Terms of Service. Unless otherwise
stated, defined terms in this AUP have the meanings provided in the Terms of
Service. FA Global Associates Limited Limited
may modify this AUP at any time without notice.

The
Services provided by https://hostingordomain.com
on behalf of FA Global Associates Limited
Limited (Parent company)
 may only be used for lawful purposes. You agree to
comply with all applicable laws, rules and regulations in connection with your
use of the Services. https://hostingordomain.com
on behalf of FA Global Associates Limited
Limited (Parent company)
 reserves the right to refuse service to anyone.
Any material that in our judgment violates this AUP in any manner may be
removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to an email from our abuse department within the specified
time period in our email to you may result in the suspension or termination of
the Services.

You are
responsible for the activities of your agents, representatives, and end-users
(“Users”) and will they abide by this AUP. The Services shall be used
solely for legitimate business and commercial purposes, and you shall not use
the Services for activities which, in https://hostingordomain.com on behalf of
FA Global Associates Limited Limited (Parent company)’s sole discretion, may be
illegal, offensive, abusive, or in a manner that interferes with or adversely
affects the Services or use of the Services (including deliberate attempts to
overload a system and broadcast attacks) or that would expose https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) to criminal or
civil liability.

1)Prohibited Uses

Infringement of Intellectual
Property Rights.

Use of
the Services to infringe upon another party’s intellectual property rights is
prohibited. This includes, but is not limited to, the unauthorized copying or
distribution of movies, music, books, photographs, software/warez, or any other
copyrighted work. Selling or offering to sell any counterfeit merchandise will
result in the immediate termination of your account. Any account found to be
infringing on the intellectual property rights of others will be expeditiously
removed or access to the material will be disabled. Any account found to be in
repeated violation of this prohibition will be suspended or terminated.

If you
believe that your intellectual property rights are being infringed upon, please
email info@hostingordomain.com.
For copyright infringement claims, https://hostingordomain.com on behalf of
FA Global Associates Limited Limited (Parent company) follows the Digital Millennium
Copyright Act (“DMCA”) notice and takedown procedures.

Using a shared account as a
backup/storage device.

You may
not use a shared hosting account as a backup/storage device with the exception
of one cPanel backup of the same account. Please do not take backups of your
backups.

1)Unacceptable Material

Zero Tolerance Adult Content
Policy

https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) has a zero
tolerance policy in effect for adult content. We do not allow any content
considered “adult material” on our servers. This includes any type of media
that may contain nudity, partial nudity, or anything else of adult nature
determined in https://hostingordomain.com on behalf of FA Global Associates Limited
Limited (Parent company)’s sole discretion. Violators of this policy will be immediately
terminated without a refund. Additional prohibited content is outlined below:

Unacceptable
material on our servers include without limitation:

1)     Topsites

2)     Any
website related to Cannabis, CBD is strictly forbidden.

3)     IRC
Scripts/Bots

4)     IRCD (irc servers)

5)     Proxy
Scripts/Anonymizers

6)     Image
Hosting Scripts (similar to Photobucket or Tinypic)

7)     AutoSurf/PTC/PTS/PPC sites

8)     IP
Scanners

9)     Bruteforce Programs/Scripts/Applications

10)  Mail
Bombers/Spam Scripts

11)  Banner-Ad
services (commercial banner ad rotation)

12)  File
Dump/Mirror Scripts (similar to rapidshare)

13)  Commercial
Audio Streaming (more than one or two streams)

14)  Escrow/Bank
Debentures

15)  High-Yield
Interest Programs (HYIP) or Related Sites

16)  Investment
Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid
Scheme)

17)  Sale of
any controlled substance without prior proof of appropriate permit(s)

18)  Prime
Banks Programs

19)  Lottery/Gambling
Sites

20)  MUDs/RPGs/PBBGs

21)  Hacker
focused sites/archives/programs

22)  Sites
promoting illegal activities

23)  Forums
and/or websites that distribute or link to warez/pirated/illegal content

24)  Bank
Debentures/Bank Debenture Trading Programs

25)  Fraudulent
Sites (Including, but not limited to sites listed at aa419.org &
escrow-fraud.com)

26)  Mailer
Pro

27)  Push
button mail scripts

28)  Broadcast
or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE,
WWF, etc)

29)  Tell A
Friend Scripts

30)  Anonymous
or Bulk SMS Gateways

31)  Bitcoin
Miners

32)  PayDay Loan Sites (including any site related to PayDay loans, PayDay loan
affiliate progams, etc)

33)  Hacking,
phishing, spamming, scamming, identity theft, fraud, forgery, deception, virus
or malware distribution, network attacks, and interference with any other
user’s use of the Services.

34)  The
unauthorized access, monitoring, collection, or use of data, systems or
networks.

35)  Transmitting,
distributing or storing illegal or fraudulent information or material or
information or material that will infringe or otherwise violate any privacy,
intellectual property, publicity or other personal rights including, any
copyright, patent, trademark, trade secret or other proprietary right.

36)  Engaging
in offensive activities such as harassment or transmitting or distributing
content that is inappropriate, obscene, defamatory, threatening, abusive, that advocates violence, or that violates a law,
regulation, or public policy.

In
addition, you and your Users must comply with all applicable laws, rules and
regulations related to your use of the Services, specifically including data
protection and privacy laws, as well as laws relating to unsolicited commercial
electronic messages.

2)Child Pornography Prohibited.

Content
that is potentially harmful to minors, as determined in https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company)’s sole
discretion, is strictly forbidden, including but not limited to, child
pornography or content perceived to be child pornography. Any website found to
host child pornography or linking to child pornography will be suspended
immediately without notice.

3)Other Prohibited Content.

We
reserve the right to refuse service to anyone. Any material that, in our
judgment, is obscene, threatening, illegal, or violates our Terms of Service or
this AUP in any manner may be removed from our servers (or otherwise disabled),
with or without notice.

4)Unacceptable Resource Usage

You may
not:

     
i.        
Use twenty-five percent (25%) or more of our system resources
for longer than ninety (90) seconds at a time. Activities that could cause this
excessive use, include but are not limited to: CGI scripts, FTP, PHP, HTTP,
etc.

    
ii.        
Run stand-alone, unattended server-side processes at any point
in time on the server. This includes any and all daemons, such as IRCD.

  
iii.        
Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.

  
iv.        
Run any software that interfaces with an IRC (Internet Relay
Chat) network.

   
v.        
Run any bit torrent application, tracker, or client. You may
link to legal torrents off-site, but may not host or store them on our shared
servers.

  
vi.        
Participate in any file-sharing/peer-to-peer activities

vii.        
Run any gaming servers such as counter-strike, half-life,
battlefield1942, etc.

viii.        
Run cron entries with intervals of
less than fifteen (15) minutes.

  
ix.        
Run any MySQL queries longer than fifteen (15) seconds. MySQL
tables should be indexed appropriately.

   
x.        
Include the local file rather than the URL when using PHP,
include functions for including a local file. Instead of including
“http://yourdomain.com/include.php”), use “include.php”.

  
xi.        
Force html to handle server-side code (like php
and shtml) to help reduce usage.

5)INODES.

The use
of more than two hundred and fifty thousand (250,000) inodes on any shared or
reseller account may result in a warning, and if no action is taken to reduce
the excessive use of inodes, your account may be suspended. If an account
exceeds one hundred thousand (100,000) inodes it will be automatically removed
from our backup system to avoid over-usage, however, databases will still be
backed up as a courtesy in our sole discretion. Every file (i.e. a webpage,
image file, email, etc.) on your account uses up one (1) inode.

User
accounts that constantly create and delete large numbers of files on a regular
basis, have hundreds of thousands of files, or cause file system damage may be
flagged for review and/or suspension. The primary cause of excessive inodes is
typically due to Users leaving their catchall address enabled, but never
checking their primary account mailbox. Over time, tens of thousands of
messages (or more) build up, eventually pushing the account past an acceptable
amount of inodes. To disable your default mailbox, login to cPanel and choose
“Mail”, then “Default Address”, “Set Default Address”, and then type in:
“:fail: No such user here”.

6)Zero Tolerance Spam Policy

We take a
zero tolerance stance against the sending of unsolicited e-mail, bulk emailing,
and spam. “Safe lists,” purchased lists, and selling of lists will be treated
as spam. We may terminate the account of any User who sends out spam with or
without notice.

Websites
advertised via spam (Spamvertised) may not be hosted
on our servers. This provision includes, but is not limited to, spam sent via
fax, phone, postal mail, email, instant messaging, or usenet/newsgroups.
No organization or entity listed in the ROKSO may be hosted on our servers. Any
User account which results in our IP space being blacklisted will be
immediately suspended and/or terminated.

https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) reserves the
right to require changes or disable as necessary, any website, account, database,
or other component that does not comply with our policies, or to make any such
modifications in an emergency that we deem necessary at our sole discretion.

https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) reserves the
right to charge the holder of the account used to send any unsolicited e-mail a
cleanup fee or any charges incurred for blacklist removal at our sole
discretion.

7)Defamation Policy

Websites
hosted on https://hostingordomain.com on behalf of FA Global Associates Limited
Limited (Parent company)’s servers in the U.S. are regulated by U.S. law.
Accordingly, pursuant to Section 230(c) of the Communications Decency Act, https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company)’s policy is not
to remove allegedly defamatory material from websites hosted on our servers
unless the material has been found to be defamatory by a court, as evidenced by
a court order. As a webhost, https://hostingordomain.com on behalf of FA Global Associates Limited is not a publisher of User content and we
are not in a position to investigate the veracity of individual defamation
claims. We rely on the legal system and the courts to determine whether or not
material is indeed defamatory. In any case in which a court order indicates
that material is defamatory, libelous, or slanderous in nature, we will disable
access to the material. Similarly, in any case in which a U.S. court has placed
an injunction against specified content or material being made available, we
will comply and remove or disable access to the material in question.

8)Hosting ordomain Rights

https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) reserves the
right at all times to investigate any actual, suspected, or alleged violations
of this AUP. You shall reasonably cooperate with https://hostingordomain.com on
behalf of FA Global Associates Limited Limited (Parent company) in investigating and
correcting any actual or alleged breach of this AUP by yourself of any User. https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) further reserves
the right to cooperate with legal authorities and third parties in
investigating any alleged violations of this AUP, including disclosing the
identity of any User that https://hostingordomain.com on behalf of FA Global Associates Limited believes is responsible for such
violation. Https://hostingordomain.com on behalf of FA Global Associates Limited
Limited (Parent company) may implement technical mechanisms to prevent AUP
violations.

Nothing
in this AUP shall limit https://hostingordomain.com on behalf of FA Global Associates Limited rights and remedies at law or in equity
that may be available.

9)Disclaimer

https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) is under no duty
to monitor user’s activities, and https://hostingordomain.com on behalf of
FA Global Associates Limited Limited (Parent company) disclaims any responsibility
for any User’s misuse of the Services. https://hostingordomain.com on behalf of
FA Global Associates Limited Limited (Parent company) has no responsibility for any
User or other third-party material or information created, stored, maintained,
transmitted or accessible on or through the Services, and is not obligated to
monitor or exercise any editorial control over such material. In the event that
https://hostingordomain.com on behalf of FA Global Associates Limited Limited (Parent
company) becomes aware that any such material violates this AUP and/or exposes https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) to civil or
criminal liability, https://hostingordomain.com on behalf of FA Global Associates Limited may, but is not required to, block access
to such material. Unless otherwise stated in this AUP, https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) disclaims any
obligation to any person who has not entered into an agreement with https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) for use of the
Services.

10)            
AUP
Violations

Your
Services may be terminated with or without notice upon any violation of this
AUP. If applicable, violations will be reported to the appropriate law
enforcement agency.

A failure
to respond to an email from our abuse department within forty-eight (48) hours,
or as otherwise specified in the email, may result in the suspension or
termination of your Services. All abuse issues must be dealt with via trouble
ticket/email and will receive a response within forty-eight (48) hours.

If you feel you have discovered a violation of our AUP please
report it to: info@hostingordomain.com

 

11)            
Date of
Policy

This
Support Policy was last updated December
09, 2020.

 

Refund & Billing Policy

1. Purpose

This is https://hostingordomain.com
on behalf of FA Global Associates Limited Limited (Parent company) Refund &
Billing Policy.  This Refund & Billing Policy discusses the ways in
which we charge customers for use of the Services (as defined in the Terms of
Service) and related questions about charges, refunds and billing disputes.
 Capitalized terms used but not defined in this policy have the meaning given
to them in our Terms of Services.

2. AUTOMATIC
RENEWAL  

a.   
Package Renewal. AS SET
FORTH IN OUR POLICIES, ALL HOSTING PLANS AND
DOMAIN NAMES ARE SET TO AUTOMATICALLY RENEW ON THEIR RENEWAL DATE AFTER THE
INITIAL TERM AND ANY RENEWAL TERMS TO PREVENT ANY DISRUPTION IN THE SERVICES
.
 YOUR NEXT RENEWAL DATE IS LOCATED ON EVERY INVOICE AS WELL AS THE
SERVICES AND DOMAINS SECTIONS OF THE CLIENT PORTAL.

b.   
Domain Name Renewal. Domain
names are set to AUTOMATICALLY RENEW ten
(10) days before the expiration date to ensure no disruptions occur since URLs
will immediately redirect to a landing page if a domain expires.

          
i.        
Please note that all payment methods that
allow charges to be automatically applied
will be charged ten (9) days before the domain’s
expiration date per the invoice
.  If your payment method of
choice does not allow automatic payments to be applied, payment
must be made manually on or before the invoice due date
 or
the domain name may lapse.

c.   
Charges.  The Due Date for Fees for renewed packages is the
package renewal date.

d.   
Failure to Renew.  Accounts that have invoices which are
more than fourteen (15) days overdue will be suspended. If a suspended account
is to be reactivated, all of the overdue invoices will need to be paid to make
it current before the suspension is lifted.  Accounts that have invoices
more than two months overdue are considered abandoned and will be subject to
termination.

3. Responsibility for Payment

a.   
You are responsible for all charges, costs, expenses and other
fees (the “Fees”) associated with your use of the Services once our Services
are made available to you.  Your first invoice is generated at the time
you purchase the Services.  An invoice for any Renewal Term is generated
fourteen (14) days prior to the first day of the Renewal Term (the “Due Date”)
unless other arrangements have been made or a cancellation request has been
submitted from the client portal.  You are responsible for
the fees and charges set out within the initial web portal invoice you pay on
the Effective Date and any other invoice generated for a Renewal Term.  If
paying by credit card, Paypal Billing Agreement, or
any other payment method capable of automatic charge, you will be charged on
the Due Date. New services, packages or domains that are ordered and unpaid
after seven (7) days will be canceled.

b.   
Price Adjustments. To
remain competitive, we occasionally make changes to our plans and pricing. To
have your plan updated to current offerings please contact our billing team.
 We cannot go back and modify invoices that have already been paid but
will be happy to modify your plan for new invoices.

4. Money Back Guarantee 

a.    Certain
Hosting Services carry an unconditional thirty (30) day satisfaction guarantee.
To cancel your Hosting Services and receive a refund of our fees, you must
contact us via the Client Portal within thirty (30) days from the Effective
Date and a refund will be issued.

b.   
No refunds If you cancel after thirty
(30) days from the Effective Date.

c.   
All third party fees,
including domain registration fees, setup fees and migration fees, are
non-refundable, non-negotiable and excluded from our Money Back Guarantee.
 

d.   
For free domain registration promotions (.com, .net and .org),
the retail price of the domain $16.95 will be deducted from any refund amount
upon cancellation. You will retain the domain registration.

5. Refunds

Accounts
that are terminated due to Terms of Service violations are not eligible for a
refund. Domain registrations, setup fees and migration fees are not refundable.
Service credits have no cash value and are extended at our discretion. Service
credits expire if your account is fully terminated.

a.   
All refunds are subject to the terms of service for any third
party payment processor and those terms take precedence over the terms in the
Terms of Services and our Policies.  In the event we are unable to refund
any fees or charges via the method of payment, we will use commercially
reasonable efforts to return or credit the appropriate funds to you.

b.   
If you paid us by credit card we will credit the card on file.
 If you paid us by PayPal, we will take steps to refund the PayPal
account.  If you paid us through another payment processor, we will take
steps to refund the appropriate fees through that payment processor.  If
the information we have on file for your account is not up to date, your refund
may not be completed.  Refund requests of payments made to Hosting ordomain
by bank transfer, check or money will not be refunded.

6. Payment Methods;
Currencies

a.   
We accept payment via Visa, MasterCard, Discover, American
Express, JCB, Diner’s Club, PayPal, Stripe, Bank Transfers (UK, USA, Australia,
Euro, Romania, New Zealand, Hungarian, Singapore, Turkey)
wire transfers & Check. By providing us with your account payment
information, you give us consent to charge you on the Due Date of any invoices
linked to the account. Please see our invoice for wire transfer banking
information. Returned checks will incur a twenty-five dollar ($25) fee per
instance.

b.   
We accept multiple currencies as found on our website. Whenever
possible we will attempt to charge in the currency you select upon checkout
unless the payment gateway does not support the currency. In this case, the
currency will be converted to USD and charged in USD. Prices in other
currencies are shown according to exchange rates posted that day but may differ
from your final rate given to you by your bank. Additionally, you may be
subject to additional fees or other charges assessed or imposed by the
administrator of your selected method of payment. Hosting ordomain is not
responsible for these charges.

7. Billing Errors;
Chargebacks

a.   
If you discover an error on your invoice please notify us as
soon as possible by email info@hostingordomain.com. We will honor invoice
errors as long as we are notified of them within ninety (90) days. If more than
ninety (90) days have elapsed we may decline the refund request. If a refund is
in order it will go onto your account as a service credit to be used on a
future invoice.  Service credits have no cash value.

8. Date Of
Policy

This
Refund & Billing Policy was last updated December 09, 2020.

 

Privacy Policy

1. Introduction

Welcome to FA Global Associates Limited Limited.

FA Global Associates Limited Limited (“us”, “we”, or “our”) operates https://hostingordomain.com
(hereinafter referred
to as “Service”).

Our Privacy Policy governs your visit to https://hostingordomain.com
and explains how we collect, safeguard and disclose information that results
from your use of our Service.

We use your data to provide and improve Service. By using
Service, you agree to the collection and use of information in accordance with
this policy. Unless otherwise defined in this Privacy Policy, the terms used in
this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our
Service and together with the Privacy Policy constitutes your agreement with us
(“agreement”).

2. Definitions

SERVICE
means the https://hostingordomain.com website operated by FA Global Associates LimitedPERSONAL DATA means data about a living individual who can be identified from
those data (or from those and other information either in our possession or likely
to come into our possession).

USAGE DATA is
data collected automatically either generated by the use of Service or from
Service infrastructure itself (for example, the duration of a page visit).

COOKIES
are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or
in common with other persons) determines the purposes for which and the manner
in which any personal data are, or are to be, processed. For the purpose of this
Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who
processes the data on behalf of the Data Controller. We may use the services of
various Service Providers in order to process your data more effectively.

DATA SUBJECT is
any living individual who is the subject of Personal Data.

THE USER is
the individual using our Service. The User corresponds to the Data Subject, who
is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various
purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with
certain personally identifiable information that can be used to contact or
identify you (“Personal Data”). Personally identifiable information may
include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters,
marketing or promotional materials and other information that may be of
interest to you. You may opt out of receiving any, or all, of these communications
from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever
you visit our Service or when you access Service by or through any device (“Usage
Data”
).

This Usage Data may include information such as your computer’s
Internet Protocol address (e.g. IP address), browser type, browser version, the
pages of our Service that you visit, the time and date of your visit, the time
spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may
include information such as the type of device you use, your device unique ID,
the IP address of your device, your device operating system, the type of
Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give
us permission to do so (“Location Data”). We use this data to provide
features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our
Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the
activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include
an anonymous unique identifier. Cookies are sent to your browser from a website
and stored on your device. Other tracking technologies are also used such as
beacons, tags and scripts to collect and track information and to improve and
analyze our Service.

You can instruct your browser to refuse all cookies or to
indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some portions of our Service.

Examples of Cookies we use:

0.1. Session Cookies: We use Session Cookies to operate
our Service.

0.2. Preference Cookies: We use Preference Cookies to
remember your preferences and various settings.

0.3. Security Cookies: We use Security Cookies for
security purposes.

0.4. Advertising Cookies: Advertising Cookies are used to
serve you with advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following
information: sex, age, date of birth, place of birth, passport details,
citizenship, registration at place of residence and actual address, telephone
number (work, mobile), details of documents on education, qualification,
professional training, employment agreements, NDA agreements, information on bonuses and compensation,
information on marital status, family members, social security (or other
taxpayer identification) number, office location and other data.

5. Use of Data

FA Global Associates Limited Limited uses the collected data for
various purposes:

0.1. to provide and maintain our
Service;

0.2. to notify you about changes to our
Service;

0.3. to allow you to participate in
interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable
information so that we can improve our Service;

0.6. to monitor the usage of our
Service;

0.7. to detect, prevent and address
technical issues;

0.8. to fulfil any other purpose for
which you provide it;

0.9. to carry out our obligations and
enforce our rights arising from any contracts entered into between you and us,
including for billing and collection;

0.10. to provide you with notices about
your account and/or subscription, including expiration and renewal notices,
email-instructions, etc.;

0.11. to provide you with news, special offers and general
information about other goods, services and events which we offer that are
similar to those that you have already purchased or enquired about unless you
have opted not to receive such information;

0.12. in any other way we may describe
when you provide the information;

0.13. for any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use your
Personal Data to the extent necessary to comply with our legal obligations (for
example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period, except when this data is
used to strengthen the security or to improve the functionality of our Service,
or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to
– and maintained on – computers located outside of your state, province, country
or other governmental jurisdiction where the data protection laws may differ
from those of your jurisdiction.

If you are located outside United Kingdom and choose to provide
information to us, please note that we transfer the data, including Personal Data,
to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission
of such information represents your agreement to that transfer.

FA Global Associates Limited Limited will take all the steps reasonably
necessary to ensure that your data is treated securely and in accordance with
this Privacy Policy and no transfer of your Personal Data will take place to an
organization or a country unless there are adequate controls in place including
the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you
provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your
Personal Data if required to do so by law or in response to valid requests by
public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition
or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service
providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which
you provide it;

0.3.4. for the purpose of including your company’s logo on our
website;

0.3.5. for any other purpose disclosed by us when you provide
the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is
necessary or appropriate to protect the rights, property, or safety of the
Company, our customers, or others.

9. Security of Data

The security of your data is important to us but remember that
no method of transmission over the Internet or method of electronic storage is
100% secure. While we strive to use commercially acceptable means to protect
your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European
Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend,
delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you
and if you want it to be removed from our systems, please email us at info@hostingordomain.com

In certain circumstances, you have the following data protection
rights:

0.1. the right to access, update or to
delete the information we have on you;

0.2. the right of rectification. You
have the right to have your information rectified if that information is
inaccurate or incomplete;

0.3. the right to object. You have the
right to object to our processing of your Personal Data;

0.4. the right of restriction. You have
the right to request that we restrict the processing of your personal
information;

0.5. the right to data portability. You
have the right to be provided with a copy of your Personal Data in a
structured, machine-readable and commonly used format;

0.6. the right to withdraw consent. You
also have the right to withdraw your consent at any time where we rely on your
consent to process your personal information;

Please note that we may ask you to verify your identity before
responding to such requests. Please note, we may not able to provide Service
without some necessary data.

You have the right to complain to a Data Protection Authority
about our collection and use of your Personal Data. For more information,
please contact your local data protection authority in the European Economic
Area (EEA).

11. Your Data Protection Rights
under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial
websites and online services to post a privacy policy. The law’s reach
stretches well beyond California to require a person or company in the United
States (and conceivable the world) that operates websites collecting personally
identifiable information from California consumers to post a conspicuous
privacy policy on its website stating exactly the information being collected
and those individuals with whom it is being shared, and to comply with this
policy.

According to CalOPPA we agree to the
following:

0.1. Users can visit our site anonymously;

0.2. Our Privacy Policy link includes the word “Privacy”, and
can easily be found on the home page of our website;

0.3. Users will be notified of any privacy policy changes on our
Privacy Policy Page;

0.4. Users are able to change their personal information by
emailing us at info@hostingordomain.com

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies,
or use advertising when a Do Not Track browser mechanism is in place. Do Not
Track is a preference you can set in your web browser to inform websites that
you do not want to be tracked.

You can enable or disable Do Not Track by visiting the
Preferences or Settings page of your web browser.

12. Your Data Protection Rights
under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what
data we collect about you, ask to delete your data and not to sell (share) it.
To exercise your data protection rights, you can make certain requests and ask
us:

0.1. What personal information we have about you. If you make
this request, we will return to you:

0.0.1. The categories of personal information we have collected
about you.

0.0.2. The categories of sources from which we collect your
personal information.

0.0.3. The business or commercial purpose for collecting or
selling your personal information.

0.0.4. The categories of third parties with whom we share
personal information.

0.0.5. The specific pieces of personal information we have
collected about you.

0.0.6. A list of categories of personal information that we have
sold, along with the category of any other company we sold it to. If we have
not sold your personal information, we will inform you of that fact.

0.0.7. A list of categories of personal information that we have
disclosed for a business purpose, along with the category of any other company
we shared it with.

Please note, you are entitled to ask us to provide you with this
information up to two times in a rolling twelve-month period. When you make
this request, the information provided may be limited to the personal information
we collected about you in the previous 12 months.

0.2. To delete your personal information. If you make this
request, we will delete the personal information we hold about you as of the
date of your request from our records and direct any service providers to do
the same. In some cases, deletion may be accomplished through de-identification
of the information. If you choose to delete your personal information, you may
not be able to use certain functions that require your personal information to
operate.

0.3. To stop selling your personal information. We don’t sell or
rent your personal information to any third parties for any purpose. We do not
sell your personal information for monetary consideration. However, under some
circumstances, a transfer of personal information to a third party, or within
our family of companies, without monetary consideration may be considered a
“sale” under California law. You are the only owner of your Personal Data and
can request disclosure or deletion at any time.

If you submit a request to stop selling your personal
information, we will stop making such transfers.

Please note, if you ask us to delete or stop selling your data,
it may impact your experience with us, and you may not be able to participate
in certain programs or membership services which require the usage of your
personal information to function. But in no circumstances, we will discriminate
against you for exercising your rights.

To exercise your California data protection rights described
above, please send your request(s) by email: info@hostingordomain.com

Your data protection rights, described above, are covered by the
CCPA, short for the California Consumer Privacy Act. To find out more, visit
the official California Legislative Information website. The CCPA took effect
on 01/01/2020.

13. Service Providers

We may employ third party companies and individuals to
facilitate our Service (“Service Providers”), provide Service on our
behalf, perform Service-related services or assist us in analyzing how our
Service is used.

These third parties have access to your Personal Data only to
perform these tasks on our behalf and are obligated not to disclose or use it
for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze
the use of our Service.

15. CI/CD tools

We may use third-party Service Providers to automate the
development process of our Service.

16. Behavioral Remarketing

We may use remarketing services to advertise on third party
websites to you after you visited our Service. We and our third-party vendors
use cookies to inform, optimise and serve ads based
on your past visits to our Service.

17. Payments

We may provide paid products and/or services within Service. In
that case, we use third-party services for payment processing (e.g. payment
processors).

We will not store or collect your payment card details. That
information is provided directly to our third-party payment processors whose
use of your personal information is governed by their Privacy Policy. These
payment processors adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of payment information.

18. Links to Other Sites

Our Service may contain links to other sites that are not
operated by us. If you click a third party link, you will be directed to that
third party’s site. We strongly advise you to review the Privacy Policy of
every site you visit.

We have no control over and assume no responsibility for the
content, privacy policies or practices of any third party sites or services.

19. Children’s Privacy

Our Services are not intended for use by children under the age
of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information
from Children under 18. If you become aware that a Child has provided us with
Personal Data, please contact us. If we become aware that we have collected
Personal Data from Children without verification of parental consent, we take
steps to remove that information from our servers.

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our
Service, prior to the change becoming effective and update “effective date” at
the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for
any changes. Changes to this Privacy Policy are effective when they are posted
on this page.

21. Contact Us

If you have any questions about this Privacy Policy, please
contact us by email: info@hostingordomain.com